Language
English
Spanish
Chinese
98%
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Was on a Banff tour from 28 to 29 March 2024. Our tour guide, Michael, was most helpful and managed the tour very well. We also appreciated the seamless transition from English to Mandarin. We didn’t feel like we missed any information.. despite the bilingual narratives. He also patiently helped us put on the spikes to be able to walk on the snow. The driver, Joe, drove smoothly and we felt safe even it it was snowing a lot on our way to Calgary. We enjoyed the tour very much. Read full review
My mom and I took a 6-day tour in August, the best season to explore Calgary I guess. The seamless integration of their mobile app into their operational system was brilliant, enhancing the overall customer experience. The buses were ..spacious and new, and you could even pre-select your seats through the app. The hotels we stayed at were well-chosen, centrally located, and tidy. I want to especially commend Jingying (Jamie) for her diligence and thoughtfulness. She took care our 2-day excursion in Jasper. She went above and beyond, guiding us to the right spots in some destinations where we might have been lost instead of merely waiting at the bus. She actively ensured that everyone managed their time well, especially some latecomers. Her work ethic is highly appreciated. Overall, it was a great experience. Read full review
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